2026 Road Map

Exciting innovations and features coming your way.

Posted on July 3, 2025 · 8 min read

We have some powerful new features in the pipeline and want to share some of them with you.

🏪 Smart Scale Integration LIVE

Streamline Weight-Based Sales with Intelligent Barcode Processing

VMX POS now features production-ready scale integration that eliminates manual price calculations and reduces checkout errors for weight-based merchandise. Perfect for garden centers selling items by weight or pre-portioned by price such as items at a farmer's market.

Key Features:

🔢 Automatic Weight/Price-Based Processing
• UPC Prefix 2 barcode support automatically extracts weight and price data
• Eliminates manual price entry errors and speeds up checkout

⚖️ Flexible Weight Handling
• Manual price entry mode for variable-weight items

Business Benefits:
✅ Faster Checkout: Automated weight-based pricing reduces transaction time
✅ Reduced Errors: Eliminates manual price calculation mistakes
✅ Inventory Accuracy: Precise unit tracking across multiple selling formats
✅ Staff Efficiency: Less training required for weight-based items
✅ Customer Satisfaction: Consistent, accurate pricing every time

Currently deployed across multiple VMX clients with proven reliability in high-volume retail environments.


🔌 VMX POS® API BETA

Enterprise-Grade REST API for Seamless POS Integration

VMX POS now features a production-ready REST API that transforms your point-of-sale system into a connected retail platform. Access customer data, inventory, and transactions programmatically with enterprise-level security and reliability.

Core API Endpoints:

👥 Customers API
• Complete customer profiles with contact info, balances, and loyalty status
• Date-based filtering for efficient incremental synchronization
• Perfect for CRM integration and marketing automation

📦 Items API
• Full product catalog with pricing, inventory, and categorization
• Advanced attribute system for product variants and specifications
• Real-time stock levels and availability status

🧾 Receipts API
• Complete transaction history with line-item details
• Dual output formats: JSON and CSV export
• Multi-store support for enterprise deployments
• Customer purchase history and analytics data

Developer Experience:

🚀 Interactive API Playground
• Browser-based testing without separate tools
• Live endpoint calls with real data
• Multi-language code examples (cURL, JavaScript, PHP)

📚 Comprehensive Documentation
• Detailed field documentation for all endpoints
• Syntax highlighting and response formatting
• Working examples for immediate implementation
• Zero-setup testing environment

Currently serving production traffic across multiple VMX clients with proven reliability and performance.


👥 Customer Import/Export Suite BETA

Streamline Customer Data Management with Intelligent Bulk Operations

VMX POS features a comprehensive customer import/export system that transforms tedious manual data entry into efficient bulk operations. When maintaining customer databases, our intelligent tools ensure data accuracy while saving hours of work.

Smart Customer Import System:

📊 Excel-Based Import with Validation
• Wizard-Driven Process: 4-step interface guides users through upload, mapping, validation, and processing
• Drag-and-Drop Upload: Simple XLSX file upload with progress tracking
• Interactive Column Mapping: Visual field mapping with real-time data preview
• Memory-Efficient Processing: Handles large datasets up to 2GB without system strain

🔍 Advanced Data Validation
• Duplicate Detection: Multiple identification methods (customer number, email, phone)
• Format Validation: Email, phone, date, and data type checking
• Required Field Enforcement: Prevents incomplete customer records
• Row-by-Row Error Reporting: Detailed validation messages for quick corrections

⚙️ Flexible Import Options
• Create New Customers: Toggle for adding new customer records
• Update Existing Records: Merge new data with existing customer profiles
• Identifier Selection: Choose matching criteria (customer number, email, or phone)
• Header Row Handling: Automatic detection and skipping of column headers

Comprehensive Export Capabilities:

📈 All Customers Export
• Complete Database Export: Full customer records with sales analytics
• Enriched Data: Last purchase date, total sales, loyalty status
• Tag Management: Customer tags for segmentation

🎯 Filtered Customer Export
• Advanced Segmentation: Purchase date ranges, spending thresholds
• Customer Class Filtering: Export by pricing tiers and classifications
• Multi-Store Support: Filter by location for enterprise deployments
• Business Intelligence: Combined customer and purchase history data

📮 Specialized Export Formats
• Address Export: Mailing list generation with ZIP code formatting
• Email Export: Marketing platform-ready formatting
• Privacy Compliance: Respects customer communication preferences

Currently processing millions of customer records across VMX installations with proven reliability and data integrity.


🤖 VMX-Integrated AI Assistant IN DEVELOPMENT

Intelligent Support System with Deep VMX Knowledge

Our upcoming AI chatbot will revolutionize how users interact with VMX POS by providing instant, contextual assistance directly within the system. Unlike generic chatbots, this AI assistant is specifically trained on VMX functionality, business workflows, and best practices.

Key Capabilities:

🎯 VMX-Specific Expertise
• Complete knowledge of VMX POS features, shortcuts, and workflows
• Real-time guidance on complex transactions and procedures
• Instant answers to "how do I..." questions within the software
• Context-aware suggestions based on current screen and user actions

📋 Policy & Procedure Integration
• Custom training on your company's specific policies and procedures
• Automated compliance reminders and workflow guidance
• Employee handbook integration for instant policy lookups

🔍 Intelligent Problem Solving
• Diagnostic assistance for common POS issues
• Step-by-step troubleshooting for hardware problems
• Error message interpretation and resolution guidance
• Escalation to human support when needed

Business Benefits:
✅ Reduced Training Time: New employees get instant, expert guidance
✅ Improved Compliance: Automated policy enforcement and reminders
✅ Faster Issue Resolution: Immediate troubleshooting without support calls
✅ Enhanced Productivity: Quick access to advanced features and shortcuts
✅ Consistent Operations: Standardized procedures across all staff

The AI assistant will be seamlessly integrated into the VMX interface, appearing as a helpful sidebar that users can query using natural language. Beta testing begins with select clients in early 2026.


Task Management LIVE

Integrated Task Management with Smart POS Automation

VMX POS features a built-in task management system designed specifically for retail operations. Unlike generic todo apps, our system provides tight integration with POS workflows and automated task generation based on business activities.

Key Features:
• Personal task lists for each user with assignment capabilities
• Automatic task creation from POS activities (order receiving, customer requests)
• Task completion automatically updates related POS records
• Team collaboration with task delegation and tracking


Thanks for taking the time to read about what we've been up to! Let us know if you're interested in seeing more. We love getting to show what we've built!

Andy Hanna
Written by

Andy Hanna

Founder, VMX

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